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Job Description
📋 Description Help configure and rollout customers of our existing AI voice agent Build and run evaluation suites to validate behavior and tune prompts Develop new features and fixes to the core product Optimize latency, inference cost, and guardrails against hallucinations Run and improve model evaluation, benchmarking, and observability Partner with Product and Customer Success to deploy validated go-live 🎯 Requirements 3+ years software engineering with strong Python backend skills 1+ years production experience with LLM APIs, deploying GenAI at scale Cloud-native architecture experience, preferably AWS Experience in regulated or security-conscious environments Product-minded systems thinker, comfortable with ambiguity and executive communication Experience with voice or conversational AI a plus 🎁 Benefits Remote first work environment Health, Dental, Vision, Life and Disability Insurance options available day one 401K - with match and immediately vested 17 company holidays, 2 floating holidays plus competitive paid time off policy Internal Advancement Opportunities
