Customer Service Representative (Lehi 6-month Contract) - Bilingual Spanish

📋 Description Introduce health insurance, benefits, and network plans to support Tier 1 questions Connect with members by phone and email to resolve benefits inquiries Support culture that aligns with Collective Health values Report to Team Lead; essential member advocate role 🎯 Requirements Help others with healthcare needs; show empathy Outstanding interpersonal skills, written and verbal Adapt in a fast-paced, high-volume environment Ability to learn new software quickly Technologically savvy Maintain composure with empathy under pressure 🎁 Benefits Mission-driven culture valuing innovation and excellence in healthcare Impactful projects shaping the organization’s future Professional development through mobility, mentorship, and courses Flexible work arrangements and work-life balance