Senior Agency Compliance Officer

Senior Agency Compliance Officer

Remote with some travel (Florida preferred) | Full-Time

Join our innovative technology team, developing cutting-edge solutions for agentic, context-aware intelligent conversations. We specialize in building platforms and products that deliver conversational agents pulling real-time data for advanced, interactive experiences.

The Senior Agency Compliance Officer plays a vital leadership role in ensuring the organization’s agency operations, systems, and staff adhere to all applicable insurance laws, regulations, and internal policies. This role involves developing and maintaining a robust compliance program, supporting agency operations, overseeing audits, managing training programs, and ensuring continuous regulatory alignment. The ideal candidate is experienced, ethical, detail-oriented, and collaborative, with a strong background in insurance compliance.

What You'll Do

Compliance Oversight & Risk Management

• Develop and manage a company-wide compliance program in accordance with state and federal regulations

• Identify, assess, and communicate compliance risks; advise leadership on mitigation strategies

• Conduct audits and investigations; recommend and implement corrective actions

• Maintain and revise the company’s compliance manual and code of conduct as needed

Training & Education

• Design and lead compliance and ethics training for employees, agents, and contractors

• Ensure all staff are knowledgeable of applicable laws and internal policies

• Maintain training records and ensure ongoing compliance education

Operational Support & Communication

• Manage compliance-related agency functions such as licensing, appointments, audits, commission processing, reporting, and issue resolution

• Support agent and client inquiries across multiple communication channels

• Collaborate with internal departments and vendors to resolve policy, commission, and system issues

Governance & Reporting

• Report to and collaborate with the compliance committee, executive leadership, and board of directors

• Track compliance incidents and outcomes; prepare and present routine reports

• Ensure contracts and business documents contain appropriate compliance language

Culture & Ethics

• Promote a strong culture of compliance, ethics, and transparency

• Support HR in conducting background checks and administering disciplinary actions related to compliance

What We're Looking For

• 3–5 years of insurance carrier or agency experience in a compliance-related role

• In-depth knowledge of insurance compliance, regulatory frameworks, and ethical standards

• Strong organizational and analytical skills

• Excellent verbal and written communication abilities

• Florida Insurance Licenses Required (active and in good standing)
• 2-15 License – Health, Life, & Variable Annuities

• 2-20 License – General Lines

• Bachelor’s degree preferred

• Proficient in Microsoft Office, IVANS, and agency or policy management systems

• Ability to manage multiple priorities, work independently, and collaborate across teams

Why Entratus

• Remote-first, team-oriented culture

• Help shape products that use AI to solve real enterprise pain

• Work with a lean, senior team and take ownership from day one

• Great flexibility, meaningful work, and room to grow

Join our team!

Originally posted on Himalayas