Store Operations Manager (GM)

📋 Description Hire, coach, and develop a diverse part-time staff (Shift Leaders, Cookie Crew, Delivery Drivers) Lead service quality and store cleanliness through the team Establish a culture of excellence prioritizing cookie quality, customer service, and sales Manage and audit inventory to maintain proper controls Create and execute local marketing drops Create and drive in-store recognition programs/contests 🎯 Requirements 3+ years of management/leadership in restaurant or retail Availability to work 2-3 mid-to-late shifts Thu-Sun Benevolent leadership style with a player-coach mentality Hospitality focus with ability to deliver exceptional customer service Proficiency with MS Outlook, Excel, MS Teams; experience with an Applicant Tracking System Familiarity with commercial convection ovens 🎁 Benefits Competitive base + monthly bonus $50/month cell data plan stipend Cookie Jar internal equity program Medical, dental, vision, and pet insurance 401K with company match 2 weeks paid vacation + wellness days + sick leave