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Job Description
📋 Description Own onboarding from sale through go-live for retail clients. Act as relationship manager and primary onboarding contact. Work autonomously under Onboarding Manager to hit activation goals. Deliver high-quality onboarding on time and within scope. Train retail staff on Toast and optimize workflows. Manage multiple onboarding engagements (40+ retail books) in your region. 🎯 Requirements 4+ years in customer success or retail operations. 1+ year in PM/implementation with cross-functional teams. Ability to work independently in a fast-changing environment. Skilled with Salesforce, Asana, and Google Workspace. Proven track record of meeting and exceeding goals. Excellent communication and organizational skills. 🎁 Benefits Hybrid work model with in-person collaboration. Total rewards include cash, equity, and benefits. AI-enabled hiring tools to assist recruiters and interviewers. Accessible, inclusive hiring process. Region-based locations and hybrid options by region.
