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Job Description
📋 Description Own post-sales strategy for enterprise accounts and drive retention. Partner with Sales and Forward-Deployed Engineers to expand footprints. Bridge technical delivery with executive business goals. Develop scalable CS playbooks and elevate executive engagement. Build cross-functional sponsorship across CIO/CTO/VP Eng to align initiatives. 🎯 Requirements 10+ years in enterprise CS, AM, or TAM handling high-ARR platforms. Commercial acumen with growth mindset; partner with Sales on upsells, expansions, and renewals. Technical alignment with Forward-Deployed Engineers and delivery teams. High autonomy and leadership; bias for action in fast-paced environments. Executive presence; strong communication with C-level executives on tech strategy and operations. Nice-to-Haves: High Tech domain knowledge in cloud-native or AI/ML. 🎁 Benefits Remote-friendly with flexible work hours. Competitive compensation with OTE potential. Learning, growth, and mentorship within a fast-growing team. Equal employment opportunities and inclusive culture.
