Team Manager - Implementation Services

📋 Description Lead a Professional Services team delivering Veeva RIM Hire, manage performance, and mentor the team Deliver as Services Delivery Lead on multiple engagements; up to 25% with customers Manage supply and demand; staff the right people on projects Coach your team; create billable work to drive productivity Manage escalations and support pre-sales with other teams 🎯 Requirements 8+ years of software implementation experience at a software vendor or consulting firm 3+ years in people management Has grown and led a professional services team Operational excellence in leading Services including utilization and resource management Ability to travel up to 25% of the time 🎁 Benefits Experience implementing RIM Systems for Life Sciences or regulated industries