Job Description
📋 Description Collect on outstanding funds and manage risk in Servicing. Comply with Servicing SOPs and complete tasks on time. Negotiate with B2B stakeholders to maximize repayments. Collaborate with CX, UW, Sales, CSM, and Risk to optimize recoveries. Analyze escalated repayment scenarios using systems and trends. Extract and present data using Hex and Google Sheets. 🎯 Requirements 1+ year experience in a customer-facing role. Strong problem solving and issue resolution. Excellent verbal, written, and interpersonal skills. Ability to multitask in a fast-paced environment. Build rapport and maintain business relationships. Experience with Salesforce Service Cloud and Salesforce Reporting. 🎁 Benefits Hybrid role in Vancouver with 3 in-office days per week. Up to four weeks per year of remote work. Growth opportunities within a diverse, inclusive team.
