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Job Description
📋 Description Serve as relationship manager from purchase through onboarding for Retail clients. Work autonomously under Onboarding Manager to hit monthly activation goals. Lead end-to-end onboarding for Retail and Guest/Menu customers. Create onboarding plans and training to improve operational efficiency. Perform remote onboarding and document Toast installations. Manage 45+ onboarding engagements in your region. 🎯 Requirements 3+ years in customer satisfaction and business ops (e.g., retail manager) Ability to work independently with competing priorities in a changing environment Proven track record of meeting and exceeding goals Excellent communication, organizational, and influencing skills 🎁 Benefits Hybrid work model with regional in-office expectations Competitive benefits and total rewards program Learning and development opportunities, including AI tools Commitment to diversity, equity, and inclusion
