Job Description
📋 Description Provide 24/7 trading support for futures, futures options, 24-hour stock trading. Resolve trade disputes and order-entry issues during overnight/weekend sessions. Analyze customer positions to assess risk and potential exposures. Work with self-directed investors to identify needs and offer risk solutions. Deliver friendly, accurate support via phone, email, or chat. Act as primary contact for urgent customer issues during the shift. 🎯 Requirements FINRA SIE, Series 7, 63, and 3 certifications. 3-5 years in high-volume customer service, trading ops, or a trade desk. 3-5 years hands-on experience with options, futures, and futures options. Overnight or off-hours trading operations experience is a plus. Proven ability to work independently with minimal supervision in fast-paced environments. Commitment to at least one year in overnight shift before potential transition to day shift. 🎁 Benefits Performance bonuses Stock purchase options 401k plan Medical/dental/vision benefits Continued education support 20 paid vacation days + birthday day
