Job Description
📋 Description Serve as trusted advisor to clients, framing challenges with HCD. Lead design strategy that aligns stakeholder needs with goals. Guide cross-functional teams through ambiguity to enable decisions. Conduct mixed-method research and translate findings into insights. Develop visual narratives, journey maps, and strategic deliverables. Mentor and coach teams, fostering LINK's values. 🎯 Requirements Bachelor’s degree in Design, Communication, Sociology, Psychology, HCD, or related field. 10+ years in design strategy, service design, UX, research, or related field. Ability to obtain and maintain a security clearance. Strong expertise in human-centered design, design thinking, systems thinking, facilitation, and storytelling. Experience designing workshops, stakeholder engagements, and collaborative sessions. Ability to translate findings into actionable insights and strategic recommendations. 🎁 Benefits $100 monthly internet/cell phone stipend $150 monthly commuter stipend LINK sponsored healthcare benefits including medical, dental, vision 401K with employer contribution up to 4% 11 Federal Holidays per year 15 days of Paid Time Off per year
