Associate Billing Specialist - LATAM

📋 Description Handle billing and subscription inquiries via email or phone Conduct exit interviews for cancellations by phone Collaborate across teams to resolve subscription issues Analyze trends and propose billing process improvements Maintain accurate subscription records 🎯 Requirements Experience in billing support or subscription management Strong attention to detail and decision-making Excellent written, verbal, and analytical skills Fluent in English and Portuguese Proficiency in Excel or Google Sheets Time management and organizational skills 🎁 Benefits Remote First, Remote Always PTO per local labor requirements Monthly Wellness Fridays Fully Paid Parental Leave Home office stipend based on country of residency Professional development courses in Cloudbeds University