Billing Agent (Contract)

📋 Description Contact patients to collect missing insurance information. Verify insurance eligibility and benefits using Waystar, Availity, and payer portals. Confirm network participation and authorization requirements. Communicate with insurance carriers for additional information. Document all insurance verification details in patient records. Assist commercial patients with payment methods and Financial Responsibility Forms. 🎯 Requirements 5+ years in Customer Support, Customer Success, Account Management, or healthcare ops. Experience with insurance verification and patient billing processes. Google Workspace and Microsoft 365 proficiency. Strong Excel and reporting skills. Experience with Waystar, Availity, eClinicalWorks, or NICE inContact is a plus. Accurate data entry and documentation skills. 🎁 Benefits Make a meaningful impact on patients every day. Remote work flexibility. Growth in a mission-driven team. Collaborative environment with opportunities in healthcare access.