Associate, Technology

Associate, Technology
Location: Flexible within the U.S. but requires access to a major U.S. airport for travel.

Position Type: Full-time

About Us

Partners for Public Good (PPG) is a nonpartisan team of doers who work alongside state and local governments to strengthen the operational systems—procurement, staffing, budgeting, and technology—that determine whether policy turns into results for residents. We go in alongside government staff through implementation, not just as advisors who deliver recommendations and leave, but as practitioners who stay until something has actually changed. Through our implementation work, applied research, and the Procurement Excellence Network—a practitioner community of more than 3,000 government professionals—we translate what we learn from individual governments into knowledge and tools that travel across jurisdictions. When government works, communities thrive.

Role & Organizational Impact

PPG is expanding our government transformation efforts to internal operations functions beyond procurement, including budgeting, human resources, and information technology. The Associate will support the new Technology Delivery Portfolio that provides direct project support and capacity building to state and local teams across needs like AI piloting and adoption, software implementations, IT governance, and cybersecurity. Since the portfolio is growing and refining, this Associate will have the opportunity to be an agile, versatile executor helping to build and test a new portfolio of work.

The Associate will utilize foundational knowledge and experience in government technology from either the public or private sector to support project scoping through research, designing practical and durable solutions, creating project deliverables, facilitating workshops and coaching calls with governments and partners, and leading project management. Over time, the Associate may take on increasing responsibility, gaining greater autonomy in project delivery and stakeholder engagement.

At PPG, Associates drive the day-to-day delivery of programmatic projects, working closely with Project Leaders and Assistant Directors to turn strategy into action. This can include multiple and fractional projects across teams. They facilitate meetings with government partners, design and produce project materials, deliver trainings and coaching, and draft key deliverables and reports. Associates may work on one in-depth project or contribute across several short-term or fractional engagements, depending on portfolio needs.

Responsibilities

Project Design & Implementation

• Support project/pilot/product scoping for the Technology Portfolio Support project/pilot/product scoping for the Technology Portfolio through qualitative and quantitative research. These activities might include interviews, surveys, process mapping, and policy reviews.
• Design and implement day-to-day project deliverables, such as:
• Work plans
• Public forms and applications
• Project charters, SWOT analyses, and other project documents
• Low- or no-code demonstration tools
• Custom AI agents
• Dashboards and other project or operational analytics
• Streamlined policy and procedure documents
• Research reports or memos
• Engaging training and case study materials
• Effective public-facing communications
• Project impact reports

• Lead day-to-day change management and implementation activities, such as:
• Meetings and workshops with government and nonprofit stakeholders to align on priorities, implement project work, and address challenges as they arise
• Coaching and advisory support to government partners to help diagnose the root causes of challenges, and offer feedback from outside perspectives
• Project management check-ins and strategy pull-ups

Stakeholder Engagement & Thought Leadership

• Monitor and uplift trends in government technology to understand new product offerings, functionality improvements, partnership opportunities, innovative IT procurement models, and operational practices.
• Build strong relationships with government leaders, nonprofit partners, government technology companies, entrepreneurs, and start-ups.
• Represent PPG at conferences and events, presenting insights from project work.
• Contribute to the development of public-facing tools, templates, and publications that share best practices and innovations in public sector operational excellence.

Organizational Growth & Strategy

• Test and evaluate new technology relevant to PPG’s work and partnerships. Activities may include experimentation of AI use cases for PPG’s internal use and partners’ optimization, and testing of new start-up tools and online digital tools to stay on top of trends as they related to internal operation’s productivity in and out of government.
• Provide input to internal operational improvement initiatives.
• Support efforts to expand and refine PPG’s offerings and impact.

Who You Are

We’re looking for candidates who are:

• Analytic solution builders. You can break down complex problems. You develop actionable, clear, creative, and high-impact ideas and prototypes.
• Project managers at heart. You are a self-starter who can juggle multiple priorities, stay organized, and keep projects on track in a remote environment. You have a bias to action and take pride in being an implementer.
• Strong communicators. You make technical or complex concepts accessible and engaging for a range of audiences.
• Change catalysts. You recognize that true change requires culture shifts, capacity-building, and empowerment—in addition to better processes. You build trust and momentum, bringing stakeholders along with you while moving with urgency.
• Adaptable. You thrive in a fast-paced, team-oriented environment where every project is unique and we often have to dive in and learn quickly.
• Collaborative. You care for your colleagues and are quick to pitch in when someone needs help. You are comfortable giving and receiving direct feedback.
• Mission aligned. You are motivated by the opportunity to help state and local governments harness core operational functions so that every resident has a government they can count on, every day.

Qualifications

• Bachelor’s degree required or equivalent years of professional experience and/or certifications will be considered in lieu of formal education.
• Three or more years of government technology experience (in the public or private sector) or related work experience.
• Hands-on experience implementing or testing new AI or software in a government context, including navigating technology procurement processes, developing project or pilot workplans, and collaborating across technical and non-technical stakeholders with competing interests.
• Meaningful knowledge of state and local government operations across topics like permitting, licensing, budgeting, or human resources.
• Excellent writing and editing skills, including the ability to produce compelling, well-written, and error-free work products.
• Strong project management skills, with track record of independently managing projects and establishing priorities among multiple simultaneous deadlines.
• Familiarity with product management frameworks (e.g., agile, scrum, backlog management, product road mapping) and/or UX design processes (e.g., design thinking, usability testing, research synthesis), and tools (e.g., Figma, Miro).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, Visio) and the Power Automate Platform.
• General comfort with Zoom, MailChimp, Miro and/or other outreach or virtual collaboration tools.
• General comfort with (and responsible use of) generative AI tools like Claude, ChatGPT, Copilot, etc.
• Ability to test products (including AI tools), evaluate outputs, and recommend improvements based on performance data and user feedback.
• Curiosity about emerging AI technologies and a willingness to learn new platforms and methodologies.
• Willingness and ability to travel as needed at least six times per year.

Additional Information:

Deadline to Apply: PPG will review applications on a rolling basis. All applications received by the deadline of August 14, will be considered. We encourage candidates to apply by August 7 for more immediate consideration.

Compensation: The salary for this role is $102,800 plus benefits. We offer a comprehensive, people-first benefits package to support the well-being of our team and their families. We offer medical, dental, and vision insurance, with multiple plan options to fit individual needs as well as access to health and flexible savings accounts. Paid time off includes: 15 vacation days, 12 sick days, 3 personal days, 2 floating holidays, 12 paid holidays, and a winter recess. We also provide an employer match for retirement savings, paid parental leave, and access to backup care for caregiving needs. To support remote work, we offer work-from-home stipends or shared office space options.

Start date: The desired start date for this role is August or September 2026.

This position is grant-funded. Employment is contingent on continuation of funds and organizational needs, at PPG’s sole discretion.

Physical Demands: This position requires sitting, talking, listening, reading, and writing for up to 8 hours per day. Certain situations may require lifting items up to 20 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job duties.

Commitment to Equal Employment Opportunity

Partners for Public Good is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Partners for Public Good is committed to the inclusion of all qualified individuals in the hiring process, including but not limited to those with disabilities. If you require reasonable accommodation(s) to participate in the application or interview process, please contact info(at)partnersforpublicgood.org.

Originally posted on Himalayas