Collections Specialist

📋 Description Manage end-to-end collections for assigned customer accounts to secure payments. Handle dunning for in-scope customers, preferably automated. Monitor overdue accounts and follow up via email or agreed channels. Analyze payment patterns to identify at-risk accounts and guide strategies. Collaborate with customers, billing, and cash applications to resolve invoice issues. Maintain accurate records of collections actions and payment commitments. 🎯 Requirements A Bachelor's degree in Finance or Accounting is essential. Strong knowledge of NetSuite ERP functionality is desirable. Minimum 2 years’ experience working within a Collections function. Strong ability to monitor complex data workflows and identify issues early. Excellent written and spoken English communication skills. Ability to deliver accurate results under tight deadlines and manage priorities.