HQ - Junior IT Helpdesk Engineer

📋 Description Handle helpdesk tickets Support office infrastructure: WiFi and network connectivity Manage devices via WorkspaceOne Manage endpoint security with Carbon Black Onboard and offboard users Image laptops to prepare and wipe per procedures 🎯 Requirements Experience in helpdesk and desktop support Ambitious and able to handle pressure and prioritise tasks Strong automation skills or willingness to develop Excellent communication with stakeholders Understanding of LAN, WiFi, and related security concepts Experience with Okta, Google Workspace, Tempworks or ATS