Seasonal Customer Service Representative - 2026 (Mid-Atlantic & Midwest)

📋 Description Handle phone, email, live chat, and social media with warmth. Resolve unique customer concerns and fulfillment issues promptly. Use internal knowledge base to answer questions and guide service. Manage multi-system workflows across order data, design files, and inventory. Document interactions in Salesforce or other CRM per data policies. Identify platform friction and share insights with CS leadership. Maintain high-quality interactions with proactive communication. 🎯 Requirements A bachelor's degree or equivalent work experience. Problem-solver who thrives in unscripted customer situations. Tech-savvy with CRM and order databases; fast learner. Fast learner who internalizes evolving workflows and rules. Excellent written communication; no canned templates. Experience with omni-channel CRM platforms like Salesforce and Zendesk.