Trust & Safety Specialist

📋 Description Identify and resolve risk-related issues on the Roadie platform Leverage data to identify patterns in escalated incidents Identify procedural gaps to improve team efficiency Manage high-risk situations with urgency Adjudicate user background screenings with geographic compliance Adhere to legal and risk-related policies and procedures 🎯 Requirements 2+ years in trust & safety or risk role Strong verbal and written communication Investigative and analytical problem-solving Proficient in Salesforce or CRM systems High attention to detail and procedural accuracy Thrives in fast-paced, agile environments; navigates ambiguity 🎁 Benefits Competitive compensation packages 100% covered health insurance premiums for yourself 401k with company match Tuition and student loan repayment assistance Flexible work schedule with unlimited PTO Monthly 3-day weekends