Remotely
customer servicecoachingtrainingteamworkcash handling
Job Description
📋 Description
- Driving Sales: Utilize the StoreForce dashboard results to provide effective coaching and feedback
- Customer Experience: Lead by example in delivering a world-class customer experience on the shop
- Building the Brand: Educate customers on Lush brand values, and articulate our position on Fighting
- Product Passion: increase the depth of your product knowledge through constant learning and
- Development: Train and coach Sales Ambassadors and peers on effective sales techniques and product
- Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to
🎯 Requirements
- Minimum 1 year of experience in customer service and sales
- Minimum 1 year of cash handling and opening/closing procedures
- Minimum 1 year of supervisory experience involving coaching, feedback, and training
- Minimum 1 year of problem-solving issues related to customer service in day-to-day operations
- Minimum 1 year of experience in a fast-paced team environment
- Knowledge and passion for skincare, natural beauty, and ethical business
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