Concession Manager

📋 Description

• Offering customers a high level of service, through styling advice, product knowledge and experience
• Analysing selling information and taking ownership for the concession sales performance
• Leading and motivating a team of sales assistants to achieve excellent standards of service
• Leading recruitment and ensure induction and training to new starters is carried out
• Identifying future talents and putting together development plans to support their progression
• Overseeing concession operations

🎯 Requirements

• Excellent communication skills and the ability to lead, train and develop a team
• Customer focused
• Self-motivated & Positive
• Adaptable
• A genuine interest in others
• Excellent planning and organisational skills

🎁 Benefits

• 25% staff discount across all H&M Group brands (online and in-store)
• Access to H&M Incentive Program (HIP)