Part Time Floor Leader - Ontario Mills

📋 Description

• Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales
• Lead by example in delivering a world-class customer experience on the shop floor, including
• Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing
• Increase the depth of your product knowledge through constant learning and consistently make
• Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to
• Encourage open communication and actively listen to team members perspectives related to diversity

🎯 Requirements

• Minimum 1 year of experience in customer service and sales
• Minimum 1 year of experience in cash handling and opening/closing procedures
• Minimum 1 year of supervisory experience involving coaching, feedback, and training
• Minimum 1 year of experience problem-solving issues related to customer service in day-to-day
• Minimum 1 year of experience in a fast-paced team environment
• Knowledge and passion for skincare, natural beauty, and ethical business

🎁 Benefits

• Preferred: Experience with consultation-based customer service models
• Preferred: Experience analyzing sales metrics
• Preferred: Experience working in skincare or cosmetics
• Preferred: Experience in cross cultural collaboration and DEIB or social justice training
• Preferred: Fluency in Spanish, French or other languages