Enterprise Customer Engineer, Indonesia

📋 Description

• Lead technical deep-dive discovery, capture business requirements, and map complex customer
• Define, scope, success criteria, and technical evaluation plans for Proofs of Concept (PoCs) and
• Deliver tailored technical presentations, architectural diagrams, and demonstrations
• Proactively address complex technical objections, security compliance questions, and edge-case
• Provide oversight to technical onboarding and implementation, serving as the primary executive and
• Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g.

🎯 Requirements

• 7+ years of experience in a customer-facing technical role, such as Solutions Engineering, Customer
• Ability to white-board, design, and articulate complex enterprise network and security
• Excellent communication skills with the ability to translate deeply technical concepts into
• Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong
• Exceptional presentation and stakeholder management skills, capable of bridging the gap between
• Demonstrate depth in at least four of the technical areas: Internet fundamentals (OSI layers, BGP