Senior User Researcher II

📋 Description

• Own the research strategy and roadmap for a core product area, prioritizing high-impact learning
• Translate broad or ambiguous questions into focused research plans, selecting appropriate
• Lead mixed-method research throughout the product lifecycle, including discovery, concept testing
• Synthesize research findings and multiple evidence sources into clear, defensible recommendations
• Combine research insights with product analytics, customer feedback, behavioral signals, and
• Define success measures upfront and evaluate outcomes using indicators such as efficiency

🎯 Requirements

• 6+ years of professional experience conducting user research, product research, or a related
• Strong command of qualitative and quantitative research methodologies, with the judgment to select
• Proven ability to own research end-to-end, including problem framing, study design, participant
• Experience working autonomously in ambiguous, fast-paced environments while prioritizing multiple
• Strong analytical and synthesis capabilities, including the ability to connect diverse evidence
• Exceptional communication, collaboration, and influencing skills, with experience aligning Product

🎁 Benefits

• Remote work opportunity available across Canada.
• Competitive compensation of approximately CA$149,000–CA$205,000, depending on geographic zone
• Health and dental benefits.
• Up to 2% matching RRSP / 401(k) contribution.
• Opportunity to work on meaningful, complex product challenges within a technology-driven
• Collaboration with creative, multidisciplinary teams and the opportunity to make a significant