Key Account Manager

📋 Description

• Act as a trusted point of contact for key environmental clients across the Newcastle and Hunter
• Coordinate sample receipt, registration, labelling, storage, dispatch and logistics to support
• Keep clients updated on sample status, turnaround times and any matters that may impact delivery
• Work closely with laboratory, operations and management teams to monitor service performance and
• Identify new business opportunities, support client meetings and contribute to account growth
• Prepare, scope and follow up quotations and tenders in line with business objectives

🎯 Requirements

• Scientific qualification (Diploma or Degree) or relevant experience
• Experience in environmental laboratory services and/or client services
• Experience in business development, quoting or account management highly desirable
• Current driver's licence and ability to travel locally
• Former experience in a high throughput laboratory highly desirable
• General knowledge of computer applications including Microsoft Word, Excel, Outlook

🎁 Benefits

• Flexible work arrangements
• Sustainability embedded in culture
• Paid parental leave
• Paid time for volunteering day and blood donations
• Corporate health & wellbeing offers
• Ongoing learning & development