San DiegoFull TimeOperations
Remotely
crmstore operationsgoogle workspacenetworkingmicrosoft officeticketing systemspos
Job Description
📋 Description
- Conduct comprehensive virtual assessments, including complex or escalated restaurant sites.
- Validate readiness of wiring, electrical infrastructure, networking, and internet performance.
- Perform advanced diagnostics (traceroutes, port checks) and document infrastructure gaps or risks.
- Provide technical guidance to clients and vendors to resolve issues.
- Collaborate with Project Managers, Technicians, and Engineering to ensure installation success.
- Lead follow-ups to confirm remediation and support junior specialists through training and
🎯 Requirements
- 2-3 years of restaurant and/or technical support experience.
- Experience in fintech or SaaS environments preferred.
- High school diploma or GED required.
- Associate degree in Information Technology, Computer Networking or Systems Administration
- Equivalent combination of education and experience may be considered.
- Ability to travel up to 50-75%, including local and out-of-state travel with overnight stays.
🎁 Benefits
- Medical, Dental, and Vision Options: Nationwide plans to fit your personal healthcare needs
- HSA with Employer Match: High-deductible health plan enrollees receive an annual company
- Company-Paid Life Insurance & Disability
- 401(k) Retirement Savings & Annual Employer Match
- Pre-Tax Commuter Benefits
- Paid Parental Leave
Back to all jobs