Program Manager, People Operations

📋 Description

• Oversee day-to-day operations of the global Contingent Workforce program.
• Primary contact for CW processes, escalations, and MSP questions.
• Partner with MSP, suppliers, hiring managers, HR, Legal, Procurement for program execution.
• Monitor processes, identify gaps, implement improvements.
• Maintain and improve CW policies, processes, docs, governance.
• Support reporting, compliance, and program performance tracking.

🎯 Requirements

• 5+ years HR Operations/HR administration experience
• Problem solving and troubleshooting abilities
• Experience in Workday and HR Operations service request management
• Strong customer-service skills and satisfaction
• Proficiency in Office Suite (Word, Excel, PowerPoint), Gmail and Google Docs
• BA/BS degree or equivalent practical experience

🎁 Benefits

• Awareness: Understand yourself and others during change.
• Judgment: Evaluate information for decisions in complex contexts.
• Adaptability: Learn, adjust, stay effective through change.
• Connection: Communicate well and build trust.