Solution Engineer

📋 Description

• Design end-to-end work order lifecycles (ticket creation to payment) that prioritize automation
• Convert customer business goals into technical configurations that ensure successful platform
• Design and build solutions for high-volume scenarios (e.g., rapid project rollouts), ensuring
• Participate in the execution of customer discovery sessions to identify solutions that align with
• Successfully execute on assigned projects including but not limited to implementation, integration
• Deliver prescriptive training to client teams, focusing not just on "how-to," but on the "why"

🎯 Requirements

• 2-5 years experience in solution engineering, implementation, technical account management/training
• Proven experience leading workshops and/or training sessions for diverse audiences.
• Strong technical background with proven experience designing and implementing workflows.
• Excellent verbal and written skills.
• Understanding of basic integration concepts - 'API Fluent'.
• Strong proficiency in Excel/Sheets (pivots, VLookups, etc).

🎁 Benefits

• Unlimited paid time off
• Annual vacation bonus - yes, we'll pay you a bonus to take paid time off!
• Individualized growth + development plans
• Strong values around work/life balance
• Community involvement opportunities
• Competitive benefits: medical, dental, vision, paid parental leave + 401K