North AmericaFull TimeOperations
Remotely
Listed on 2 job boards, which is a stronger signal than one board alone.
pythonsqlleadershipaidisputesfraud
Also available on
Job Description
📋 Description
- Lead and develop multiple fraud ops teams and pods
- Define strategy to improve efficiency and accuracy
- Ensure service levels and productivity of assigned areas
- Collaborate with cross-functional partners to align goals
- Escalate and resolve complex merchant/user issues
- Foster inclusive, high-performance culture
🎯 Requirements
- 6+ years disputes/fraud risk in FinTech/tech
- 5+ years fraud management or people management
- Track record delivering large-scale operational change
- Strong strategic planning and risk management
- Executive communication and stakeholder alignment
- Experience with AI initiatives and data-driven approaches
🎁 Benefits
- Base pay $101k-$151k (USD)
- Equity, stipends for tech, health coverage
- Generous time off and ESPP
- Remote-first culture and flexible office options
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