Entry Level Business Support Specialist

📋 Description

• Provide proactive, detail-oriented support for in-house applications
• Respond to user inquiries and resolve issues promptly
• Monitor administrative changes to maintain system functionality
• Collaborate with cross-functional teams to troubleshoot and improve user experience
• Assist with documentation, FAQs, and end-user training
• Keep up-to-date with application updates and system changes

🎯 Requirements

• Associates degree in life sciences, computer science, or related field
• Strong communication and interpersonal skills
• Organizational, troubleshooting, and problem-solving abilities
• Ability to learn new software functionality and systems
• Understanding of business process flow and design

🎁 Benefits

• Medical coverage
• Life and disability insurance
• 401(k) with company match
• Paid holidays and vacation
• Dental and vision options