Payroll Specialist Lead - Canada

📋 Description

• Deliver payroll with precision and accountability: Consistently meet >99% of deadlines for
• Manage and optimize the ticketing system (Zendesk): Take full ownership of the Zendesk queue with
• Strategically Manage SOPs and internal resources: Take ownership of SOPs, checklists, and internal
• Provide cross-team training, mentorship, and knowledge sharing: Proactively offer training and
• Proactive decision making and initiative: Demonstrate initiative in making informed decisions
• Global client support, communication, and stakeholder management: Provide comprehensive client

🎯 Requirements

• Several years in regional or global payroll operations, with a solid understanding of global
• Passionate about managing teams with a hands-off approach, empowering individuals without
• Proficient in payroll software tools such as SAP, Excel, and Google Sheets, using these tools to
• Possesses an analytical mindset with strong problem-solving abilities, capable of addressing
• Thrives in a dynamic, fast-paced international environment, consistently delivering impactful
• Constantly seeks opportunities to improve productivity, streamline processes, and optimize

🎁 Benefits

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• budget towards co-working spaces, learning and wellness (including gym memberships)
• mental health support services