Telesales Representative – Inbound
M-KOPARemotely
customer servicecrmcommunicationcustomer retentiontelesalesupselling
Job Description
📋 Description
- Handle inbound customer upgrade and device requests end-to-end; verifying customer information
- Identify and convert upsell opportunities naturally within every customer interaction, offering
- Provide device and app support when customers need it, troubleshooting issues and ensuring
🎯 Requirements
- Demonstrable experience in a call centre or customer service environment, with exposure to Sales or
- Strong communication skills and natural empathy; you know how to listen, how to guide, and how to
- Comfort with CRM systems and digital tools, or the demonstrated ability to pick them up fast —
🎁 Benefits
- Diverse development programs, coaching partnerships, and on-the-job training.
- Family-friendly policies, well-being support, and flexibility.
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