Supervisor, NOC

📋 Description

• Lead a team of network and systems professionals in a remote NOC environment
• Coordinate incident responses and drive operational excellence for clients
• Develop processes, runbooks, and KPIs to improve service delivery and client satisfaction

🎯 Requirements

• 5+ years in NOC, infrastructure operations, or related IT
• Experience in lead, supervisory, or management roles
• Strong networking, systems, and service operations knowledge
• Effective communication with technical and non-technical stakeholders
• Experience managing incidents and escalations

🎁 Benefits

• Opportunity to grow leadership career
• Exposure to diverse technologies and client environments
• Collaborative team focused on learning and development
• High visibility with technical and business leadership
• Opportunity to make a measurable impact daily