Starlink Customer Success Manager (Latam Backhaul)

📋 Description

• Own assigned Latin America backhaul accounts from contract signature through onboarding
• Hit and exceed revenue targets on time by tracking readiness, shipments, activations, and payments
• Keep internal systems current so account status, risk, and opportunity are visible in one place
• Monitor account health—including contract compliance, KPI performance, invoicing and tax
• Set clear expectations with customers and partners on what SpaceX can and cannot commit to on
• Build account plans that define current state, a healthy account, and the next dollar of revenue

🎯 Requirements

• Bachelor’s degree in engineering, business, or a related field, OR high school diploma /
• 5+ years owning a defined book of business with accountability for customer health and revenue
• 5+ years supporting customers on a technical product or service
• Professional fluency in Spanish and/or Portuguese (written and spoken)