IT Support / Desktop Support Technician (Entry Level)

📋 Description

• Troubleshoot and diagnose computer hardware and performance issues.
• Install, replace, and upgrade computer components such as RAM, hard drives, and other hardware.
• Replace faulty or damaged computer parts and perform routine hardware maintenance.
• Test computers and equipment after repairs to ensure they are working correctly.
• Set up and configure new computers and deploy operating system images.
• Support Lenovo ThinkPad laptops and Apple MacBooks.

🎯 Requirements

• 1+ year of experience in IT support, desktop support, technical support, or a similar role.
• Hands-on experience installing, configuring, and troubleshooting computers and software.
• Experience supporting users in a corporate IT environment.
• Experience using an IT ticketing / case management system.
• Experience supporting Microsoft 365 / Office 365.
• Strong troubleshooting and problem-solving skills.

🎁 Benefits

• Competitive benefits
• Continuous training
• Team-oriented culture
• Personal and professional development
• Work alongside industry-certified experts