Care Coordinator- Upper East Side

📋 Description

• Supporting patient care by making patients feel welcomed and valued while controlling the flow of
• Responding to all phone calls and emails within 2 hours (and always within 24 hours)
• Guiding patients through the out-of-network experience
• Greeting all patients who enter the clinic with a smile
• Executing 5-star customer service

🎯 Requirements

• Previous customer service experience
• Hospitable, welcoming, and team-oriented attitude
• Strong communication skills and ability to multi-task
• Strong attention to detail and willingness to grow
• BA/BS degree preferred, not required
• Self-motivation and willingness to go above and beyond

🎁 Benefits

• One Medical paid membership
• Mental Health benefits including paid time off and support services through Journey Live &amp
• Medical, Dental, Vision Benefits
• Commuter FSA Plan
• 401(K) Safe Harbor Match: 100% of first 3% of annual compensation, plus 50% of next 2%, total match
• Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health