Pharmacy Technician Cold Calls

📋 Description

• Proactively grow the specialty pharmacy patient population by making outbound phone calls to
• Educate patients on the services offered by the Shields Specialty Pharmacy Program
• Protect Shields values by keeping information confidential
• Communicate with patient over the phone and provide them the compelling reason why the Shields
• Access patient's EMR and review chart notes prior to outbound call
• Identify medications requiring special storage and/or handling such as hazardous medications and/or

🎯 Requirements

• Active Texas Pharmacy Technician License and National Pharmacy Technician Certification (PTCB/ExCPT)
• State-registered (Texas) Pharmacy Technician; CPhT required
• 2+ years of experience as a pharmacy technician; High School Diploma or GED
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset
• Solid computer skills including Microsoft Office tools (Outlook, Teams, Word, Excel, PowerPoint)

🎁 Benefits

• Medical, dental, and vision insurance starting day one
• 401(k) with match, 4 weeks PTO, 10 paid holidays
• Paid parental leave, short-term disability, professional development
• Access to employee resource groups and wellness programs