IT Support Engineer

📋 Description

• Own management of access to corporate systems (e.g. Okta, Google Workspace, Slack, Jira,1Password)
• Partner with our IT managed service provider to ensure smooth helpdesk operations and hardware
• Monitor SOC2 compliance and ensure timely resolution of issues.
• Collaborate with DevOps and Security Engineering teammates to integrate technology solutions that
• Continuously improve Wisteack’s technology choices and usage including requirement generation

🎯 Requirements

• Strong Experience with our technologies (e.g. Okta, Google Workspace, Slack, Zoom).
• Strong Experience using MDM solutions primarily with Apple environments.
• Experience working with compliance frameworks (e.g. PCI, SOC2, HIPAA).
• Experience performing IT Support and using help desk ticketing systems (e.g. Jira Service
• Experience with managing Identity solutions (e.g. Okta, SSO/SAML).
• Familiarity with IT Service Management best practices.

🎁 Benefits

• equity
• benefits