Remotely
salesforceaccount managementrenewalssaascustomer engagementnet revenue retention
Job Description
📋 Description
- Lead North American customer engagement for LevelTen’s NA accounts (developers, corporate buyers
- Own retention, expansion, and marketplace activation outcomes for the NA book of business.
- Set playbooks, drive team performance, and manage recurring and transactional revenue streams.
- Develop a high-performing 7-person team with 3 direct reports; implement playbooks, QBR cadence
- Collaborate cross-functionally with Product, Marketing, Sales Operations, and global teams to
- Maintain executive relationships with strategic NA accounts and travel up to 15% for visits/events.
🎯 Requirements
- 10+ years of professional experience in clean energy, utility, or related fields.
- Bachelor’s degree required.
- Proven ability to lead teams, distill complex challenges into actionable plans, and influence
- Salesforce fluency with forecasting, pipeline hygiene, account planning, and dashboards.
- Strong command of modern Customer Success methodologies (health scoring, QBRs, segmentation, NRR
- Experience selling/renewing/managing data subscriptions or SaaS data products.
🎁 Benefits
- Full Medical, Vision and Dental coverage
- Wellness Credit
- Flexible vacation policy
- 11 paid company holidays
- 401k
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