Remotely
mechanicaldiagnosticselectricalfield serviceremote diagnosticsservice reporting systems
Job Description
📋 Description
- Field service work including installation, commissioning, testing, operation, maintenance, repair
- On-site presence to meet customer service level agreements.
- Provide on-call technical support and field response; participate in weekend on-call roster.
- Train customer maintenance and service personnel.
- Coordinate with customers and TOMRA project teams for new sales/installation projects.
- Interface with internal teams (Applications, Engineering) as needed in AU and overseas.
🎯 Requirements
- Engineering qualification or trade with hands-on mechanical/electrical skills.
- Diagnose and resolve technical issues independently.
- Electrical qualification/trade highly advantageous.
- 3+ years field service, maintenance, and troubleshooting experience.
- Customer-focused with strong communication skills.
- Willing to travel extensively across Australia and occasionally internationally (≈150–180 days/yr).
🎁 Benefits
- Working in an international environment with room to influence processes.
- Close collaboration with customers and product teams.
- Opportunity to work across Australia and APAC region.
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