User Experience Researcher

📋 Description

• Lead end-to-end research studies across complex product areas.
• Design studies, recruiting strategy, moderation, analysis, and shareout.
• Research across consumers, members, brokers, providers, and internal users.
• Apply qualitative, quantitative, and mixed methods to generate rigorous, actionable evidence.
• Partner with Product, Design, Engineering, Data, Ops, Clinical, Strategy, and Insurance Product
• Distill research into strategic recommendations to guide build and prioritization.

🎯 Requirements

• 4+ years of hands-on user research, product research, design research, or applied research.
• Experience independently leading research studies with cross-functional stakeholders.
• Demonstrated skill collecting, analyzing, and synthesizing human behavioral data.
• Experience using qualitative and quantitative methods with sound judgment.
• Experience turning ambiguous questions into clear research plans and insights.
• Experience communicating findings through artifacts, frameworks, presentations, or workshops.

🎁 Benefits

• Medical, dental, and vision benefits
• Unlimited vacation program
• Company equity grants
• Annual performance bonuses
• 401(k) plan participation
• Life and disability insurance