Operations Associate, Courier Supply

📋 Description

• Onboard, retain, and grow a network of courier partners
• Monitor and manage daily courier supply to ensure timely delivery operations
• Coordinate with fleet companies to understand demand forecasts and adjust courier supply
• Track, analyze, and report on courier supply KPIs, identifying trends
• Proactively share ideas to improve operational processes and team efficiency
• Create and optimize scalable processes to support growth

🎯 Requirements

• Strong communication and interpersonal skills
• Proactive, hands-on mindset with ownership
• Thrive in a fast-paced, dynamic environment
• Strong attention to detail while seeing the bigger picture
• Analytical thinking and comfort working with data
• Experience using Google Sheets or Looker

🎁 Benefits

• Collaborative operations team
• Growth and learning opportunities
• Engaging fast-paced environment
• Opportunity to influence operational processes
• Structured interview process with talent and operations teams