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data analysiscustomer successprocess managementrelationship managementnegotiationall othercross functional collaboration
Job Description
📋 Description
- Post-sales renewals quarterback for corporate customers
- Renew and generate expansion opportunities
- Collaborate with Sigma colleagues to maximize customer value and growth
🎯 Requirements
- 2+ years in Renewals / Customer Success
- Ability to adapt to rapid shifts in priorities
- Strong negotiation and objection handling
- Strong process management and detail orientation
- Strong customer management skills, including soft skills
🎁 Benefits
- Equity and comprehensive benefits
- Generous health benefits
- Flexible time off policy
- Paid bonding time for new parents
- Traditional and Roth 401k
- Commuter and FSA benefits
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