Strategic Account Manager - MENA

📋 Description

• Manage a portfolio of strategic B2B SaaS customers in the MENA region.
• Advise on fraud, payments, compliance, and risk management to improve operations.
• Communicate technical concepts to customer stakeholders and coordinate resolutions with internal
• Identify opportunities for account growth and deeper product adoption.
• Collaborate with analytics, data science, integrations, and product teams.
• Align projects with customer priorities and expected outcomes.

🎯 Requirements

• 7+ years in Account Management, Customer Success, Risk Management, or similar in B2B SaaS.
• Strong API-based integrations understanding and ability to discuss technical workflows.
• Experience in fraud, payments, compliance, fintech, AML/KYC; banking experience preferred.
• Proven ability to present to and influence technical, operational, and executive stakeholders.
• Analytical, with ability to interpret BI data and recommend actions.
• Strong project management and organizational skills; ability to balance competing stakeholders.

🎁 Benefits

• Competitive cash compensation with equity and bonus opportunities.
• Remote-first with work-from-home flexibility.
• Flexible PTO, year-end break, health/dental/vision coverage (US/Canada).
• 4% 401(k)/RRSP matching for eligible US/Canada employees.
• MacBook Pro provided; home-office stipend; meal and social stipends.
• Annual learning and professional development stipend.