Project Manager, Customer Experience (Fixed-Term)

📋 Description

• Lead and support cross-functional CX projects for Amplify’s education platform.
• Coordinate documentation for professional development product certification with state agencies.
• Support readiness to expand teacher professional development into new markets.
• Standardize processes for regional design of PD assets.
• Create centralized updates for customer-facing teams; streamline product–CX communication.
• Manage multiple project types with varying goals, stakeholders, and tools.

🎯 Requirements

• Bachelors or equivalent practical experience.
• 3-5 years managing complex projects simultaneously.
• Strong experience in K-12 edtech or school operations.
• End-to-end process design and implementation experience.
• Experience prioritizing multiple projects to meet deadlines.
• Data visualization and reporting experience; ability to synthesize data for diverse audiences.

🎁 Benefits

• Equal opportunity employer; accommodations available on request.
• Background check required; potential vaccination/doc submission as per policy.