Incident Management Lead, Data Center Security

📋 Description

• Define incident definitions and severity levels across sites
• Develop playbooks, trainings, and exercises
• Lead 24/7 monitoring and response with GSOC and vendors
• Coordinate cross-site partners and internal teams
• Manage activation, coordination, and post-incident reviews
• Drive governance, metrics, and executive reporting

🎯 Requirements

• Built or rebuilt an incident/crisis management program
• Gained buy-in from operators, vendors, and teams
• Driven adoption into playbooks, training, and exercises
• Defined incident metrics and reporting used by leadership
• Deep knowledge of data centers and 24/7 site activity
• Experience running major incidents end to end

🎁 Benefits

• Remote-friendly with travel expectations
• Competitive compensation and benefits
• Flexible working hours
• Office space in San Francisco for collaboration
• Optional equity donation matching
• Generous vacation and parental leave