Technical Services Engineer, Portworx

📋 Description

• Optimize Cloud-Native Deployments: analyze, troubleshoot, and support Portworx deployments across
• Drive Full-Stack Incident Resolution: investigate, reproduce, and resolve complex multi-layer
• Partner with Core Engineering: isolate edge cases, reproduce scenarios, and implement robust fixes
• Support Pre-Sales and Production Success: assist with POC installations and live production
• Expand Collective Knowledge: author KBs and guides to enable self-service and raise team expertise.

🎯 Requirements

• Minimum 2-4 years of experience in customer-facing, technical support/SRE roles.
• Container and Cloud Orchestration Expertise: Kubernetes, OpenShift, Tanzu or VMware container
• DevOps & Infrastructure Automation Mastery: hands-on with Ansible, Terraform, Chef, or Puppet.
• Analytical problem solving and strong collaboration skills to triage and resolve complex issues.
• Clear, customer-centric communication across stakeholder channels.

🎁 Benefits

• In-office role with Santa Clara office; compensation range disclosed below; inclusive culture and
• Competitive benefits package and wellness resources; see details in posting.