Account Manager

📋 Description

• Own a portfolio of B2B SaaS customers and manage the full account lifecycle, including onboarding
• Build trusted relationships with CTOs, CPOs, VPs of Engineering, product leaders, engineering
• Develop account plans that connect customer goals, integration strategy, milestones, business
• Own renewal and expansion motions end to end, including forecasting, negotiation, contracting, and
• Maintain accurate forecasts and proactively identify renewal risk, competitive threats, and
• Translate technical product capabilities (APIs, webhooks, embedded experiences, integration

🎯 Requirements

• 5+ years of experience in account management, customer success, technical sales, or related
• Proven experience owning revenue across a customer portfolio, including renewals, expansion
• Experience working with technical software products and engaging product, engineering
• Ability to clearly communicate complex technical concepts to engineers, executives, and
• Strong business acumen and ability to connect product adoption to customer value and ROI.
• Demonstrated success managing complex accounts with multiple stakeholders and long cycles.

🎁 Benefits

• Remote work: Our team works remotely across the US with occasional company travel.
• Unlimited PTO and comprehensive benefits package for full-time employees and dependents.
• Medical, dental, and vision coverage.
• Company-paid life insurance and disability insurance.
• 401(k) with company match.
• Equipment stipend and new hire setup assistance.