Onboarding Specialist

📋 Description

• Lead end-to-end onboarding engagements to drive adoption across people, process, and systems.
• Partner with clients to translate strategy into prescriptive onboarding roadmaps with milestones.
• Identify and remove adoption blockers; mitigate risk and pivot plans as needed.
• Serve as primary point of contact and escalation for assigned accounts.
• Design and deliver high-impact training grounded in best practices and ROI.
• Educate customers on the 1099 marketplace model and platform functionality.

🎯 Requirements

• 2+ years in technical/operational training and change management roles.
• Strong consultative communicator for operational and management audiences.
• Highly organized with ability to manage multiple projects in fast-paced environments.
• Analytical problem solver with strong troubleshooting and judgment.
• Self-driven, results-oriented team player with ownership and composure.

🎁 Benefits

• Unlimited paid time off
• Annual vacation bonus
• Individualized growth plans
• Work/life balance values
• Community involvement opportunities
• Competitive medical/dental/vision, parental leave, 401K