Senior Security Solutions Engineer

📋 Description

• Senior technical expert behind Expel’s Customer Success team, ensuring fast, accurate answers for
• Escalates and documents thorny customer questions to enable faster future responses.
• Deeply involved with security tech and enabling others to do their jobs more effectively.
• Collaborates across Security, Detection & Response, and Engineering to operationalize knowledge.
• Mentors teammates and helps build scalable docs and processes for the org.
• Engages with customers on calls when deep technical expertise is needed.

🎯 Requirements

• 7+ years in security with substantial customer-facing/consultative experience.
• Depth across multiple security product spaces (EDR, NDR, SIEM, cloud).
• Strong communication skills for both practitioners and executive audiences.
• Fluency in security controls across Windows, Unix/Linux, AWS, GSuite, O365, and networking gear.
• Solid understanding of attack vectors, threat tactics (ATT&CK), and the attack lifecycle.
• Proven ability to diagnose complex issues, author thorough documentation, and share knowledge.

🎁 Benefits

• Competitive base salary with potential equity and variable eligibility.
• Unlimited PTO, location flexibility, parental leave, and strong health benefits.
• Equal opportunity employer; accommodations available for applicants with disabilities.