Application Support Analyst

📋 Description

• Build, analyze, and monitor Power BI dashboards for data ingestion and validation.
• Use SQL to perform data queries and support data integrity checks.
• Assist the ANZ team with application monitoring.
• Track email alerts for file processing, reconciliation, and data integrity checks.
• Actively contribute to the creation of SOPs for Finance & Payment Operations.
• Perform incident resolution and root cause analysis; serve as escalation point.

🎯 Requirements

• 2-4 years working as an Application Support, with focus on DB monitoring; payments industry
• Good communication skills and ability to demonstrate strong business/technical understanding of the
• Experience working with REST APIs.
• Experience with tools such as Postman, SOAPUI, etc.
• Good T-SQL skills.
• Strong organizational, problem-solving, and analytical skills; ability to manage priorities and